The London Insurance Market: Where Global Risk Meets Opportunity
When people think of insurance, they often imagine household policies, car renewals, or price comparison websites. But this is just one aspect of the overall insurance market. The flip side to the policies we recognise from our own insurance needs as consumers is one of the most influential and fascinating financial ecosystems in the world: the London Insurance Market. Steeped […]
Emerging Risks and Market Complexity: What it means for Insurance Business Development, and why BD teams are now central to growth
A few years ago, ‘emerging risk’ conversations in insurance were largely confined to technical teams; underwriters, actuaries and risk functions debating cyber, climate or regulatory change. Over the last 12–18 months, that has shifted. Emerging risks have moved from being a technical backdrop to a commercial driver, reshaping how insurers, brokers and MGAs go to market. For Business Development (BD) teams, this has fundamentally changed […]
A Year On: FCA Complaints Reporting Reform -What’s Changed, What’s Already Improving, and What You Still Need to Do Before 2027
When the FCA started signalling in December 2024 that it wanted complaints processes to become more consistent, more outcome focused and more useful for governance (not just operational case closure), it was clear that complaints data was moving from ‘reporting requirement’ to ‘core evidence’ of how well firms treat customers. A year later, in December 2025, the FCA confirmed the practical next step: a simplified […]
Climate Risk and Regulatory Pressure: What it means for Insurers, and why Actuaries are at the centre of it
Climate Risk and Regulatory Pressure: What it means for Insurers, and why Actuaries are at the centre of it. A year ago, ‘climate risk’ was already a familiar phrase in insurance. But in the last 12–18 months (pre 2026) it has shifted from a strategic talking point to a hard operational reality, driven by two forces moving at the same time: Loss experience is escalating and changing shape […]
Quilter Academy Open Evening London: Key Insights for Aspiring Financial Advisers
By Will Salmon – Candidate Support and Business Development Adviser – Bespoke Training Solutions (BTS) Inside the Quilter Academy Open Evening – London Edition The recent Quilter Academy Open Evenings in October were a fantastic opportunity for aspiring Financial Advisers to connect with the Academy’s leadership team in a relaxed and informative setting. Whether you […]
BTS are Winners at the Professional Paraplanner Awards – 5 Years Running!
The team at BTS are delighted to announce that we have been voted Best Training Resource for Paraplanners at the Professional Paraplanner Awards 5 years running! Since joining forces with The Davies Group in 2024 – continuing to be recognised in this way by industry experts and paraplanners is a huge privilege, and a real […]
BTS joins forces with the Davies Group
21 October 2024 – Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, today announced that it has signed a deal to purchase the trade and assets of Bespoke Training Solutions (“BTS”), a learning and development consultancy, specialising in regulated exam support for the financial services sector. For 20+ years, […]
Are you looking for a new role in 2025? Start here!
BTS are in a privileged position to work with so many dedicated individuals and firms within the Financial Services industry. In this article Will Salmon, Candidate Support and Business Development Adviser, shares his view on a recurring conversation he has been having since joining the firm recently. Recruitment Crisis You will no doubt have […]
Unpopular opinion? Self-employed adviser roles are not for everyone!
As we go into 2025, the team at BTS are clear in our goals – to support individuals and businesses even further when it comes to careers within financial services. To start as we mean to go on, we want to invite you in on the conversations we have been having. BTS team member Natalie […]
The Financial Advice Paradox
It’s not new news when we talk about the ‘advice gap.’ The question is what are we doing about it? Ross Liston, CEO of M&G Wealth Advice, says their focus is around how we help bring more advice to more people and that they’ve made a commitment to evolve their business, making advice more accessible. […]